Last updated: 06.04.2026

Cactus Moving (“we”, “us”, or “our”) owns and operates the website https://cactusmovingllc.com (the “Site”) and provides moving and related services (the “Services”). By using our Site or engaging with our Services, you acknowledge and accept the data practices described in this Privacy Policy.

1. Information We Collect

We may gather the following categories of information:

Personal contact details — including your name, phone number , email address [email protected], and service location when you submit a quote request or reach out to our team.
Move-related information — pickup and drop-off addresses, move type and scope, preferred scheduling, item inventory, and any special instructions you share with us.
Technical and usage data — IP address, browser and device information, pages viewed, and referring sources, collected automatically via cookies, log files, and related tracking tools.
Message content — information included in correspondence sent through contact forms, via email [email protected], or by phone .

We do not intentionally gather sensitive personal data unless you choose to provide it and it is necessary for delivering the requested Services.

2. How We Use Your Information

The information we collect is used for the following purposes:

Generating quotes, confirming bookings, and delivering our moving and related Services.
Responding to inquiries, providing scheduling support, and handling customer service needs.
Processing transactions and detecting or preventing fraudulent activity.
Running, monitoring, and improving the Site and our Services through analytics and performance review.
Meeting legal obligations and responding to valid regulatory or legal requests.

We may also send service updates, appointment reminders, or occasional promotional messages. You may opt out of marketing communications at any time.

3. Legal Bases for Processing (If Applicable)

Where required under applicable law, we rely on the following legal bases to process your personal data:

Consent — for instance, when you complete a form or agree to receive marketing materials.
Contractual necessity — to carry out the moving services you have requested from us.
Legal compliance — to satisfy applicable regulatory or statutory requirements.
Legitimate interests — such as improving service quality and preventing fraud, provided those interests are not outweighed by your rights.

4. Cookies and Tracking Technologies

We make use of cookies and similar technologies for the following purposes:

Storing your preferences and delivering a more consistent experience when visiting the Site.
Understanding how users interact with https://cactusmovingllc.com in order to improve performance and usability.
Supporting site security and helping detect or prevent unauthorized activity.

Cookie settings can be adjusted or disabled through your browser at any time. Keep in mind that turning off cookies may affect how certain parts of the Site function.

5. How We Share Your Information

We only disclose your information in the circumstances listed below:

With vetted third-party vendors — including payment processors, hosting providers, analytics platforms, and communication tools — who are contractually required to handle data securely and confidentially.
With moving crews, subcontractors, or service partners to the extent necessary to complete the job you booked.
When disclosure is required by law, regulation, court order, or governmental authority.
In connection with a business transaction such as a merger, acquisition, or transfer of assets.

We do not sell your personal information. Where applicable privacy laws define certain data sharing as a “sale,” we will respect your right to opt out.

6. Data Security

We apply reasonable technical, administrative, and physical safeguards to protect the personal information we hold. That said, no method of online transmission or digital storage can be guaranteed to be fully secure, and we cannot warrant absolute protection of your data.

7. Data Retention

Your personal information is retained only for as long as required to fulfill the purposes outlined in this Policy, meet legal obligations, handle disputes, and uphold our agreements. Once no longer needed, data is securely deleted or anonymized.

8. Your Rights and Choices

Depending on your location and the privacy laws that apply to you, you may be entitled to:

Request access to the personal information we hold about you
Ask us to correct any inaccurate or outdated information
Request that your data be deleted, subject to certain legal exceptions
Restrict or object to specific types of processing
Withdraw consent for marketing messages or certain data sharing practices

To submit a request, please use the contact details provided below. We may need to verify your identity before acting on your request.

To stop receiving marketing emails, click the unsubscribe link in any message or write to us directly at [email protected].

9. Children’s Privacy

Our Site and Services are intended for adults and are not directed at children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has submitted information to us, please get in touch so we can remove it promptly.

10. Third-Party Websites

https://cactusmovingllc.com may contain links to external websites that are not operated or controlled by us. We are not responsible for how those sites handle your data and encourage you to read their privacy policies before sharing any personal information.

11. Changes to This Privacy Policy

This Privacy Policy may be revised from time to time to reflect updates in our practices or changes in applicable law. Any revised version will be published on https://cactusmovingllc.com with an updated “Last updated” date. Continued use of the Site following any changes indicates your acceptance of the revised Policy.

12. Contact Us

For questions about this Privacy Policy or to exercise any of your data rights, please reach us through the following:

By phone:
By email: [email protected]
Through the contact form available on https://cactusmovingllc.com